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오토데스크 뉴스

오토데스크의 코로나19 관련 대응

이지수
June 1, 2020

작성자: 앤드류 아나그노스트 (Andrew Anagnost) 오토데스크 CEO  

전세계가 코로나19(COVID-19) 확산으로 매우 어려운 시간을 보내고 있습니다. 오토데스크의 마음을 직간접적 영향을 받고 있는 모두에게 향해 나아 갑니다. 오토데스크는 임직원, 고객, 파트너의 건강과 안녕을 최우선으로 삼고 있습니다.

이와 더불어 오토데스크는 자사 고객이 소프트웨어와 당사의 지원을 안심하고 이용할 수 있도록 힘쓰고 있습니다. 이를 위해 오토데스크는 오토데스크 커뮤니티 전체를 위한 최선의 결정을 내릴 수 있도록 각국 정부 및 보건 당국의 지침을 예의주시하고 있습니다.

오토데스크는 모든 구성원의 필요를 면밀히 살피며 신속하게 대처하는 것을 목표로 삼고 있습니다. 현재 지역 사회와 비즈니스에 코로나19가 미치는 영향을 최소화 시키 위한 예방 방안을 실시하고 있습니다. 주요 내용은 다음과 같습니다.

고객

클라우드 협업 제품 무상 제공 액세스 확장 프로그램 운영 (5 11 업데이트)

오토데스크는 코로나19가 업계에 미치는 영향을 지속 주시하고 있습니다. 이와 더불어 지금과 같은 어려운 시기에 고객을 지원하고, 변화하는 고객 니즈에 유연하게 대응하며, 고객 비즈니스의 혼란을 최소화할 수 있는 최선의 방법을 강구해 나가고 있습니다.

자사 고객뿐만 아니라 오토데스크 역시 직면한 과제는 원격, 재택 근무가 늘고 있는 가운데, 이에 따른 협업 및 소통에 대한 필요성도 증가하는 등 새로운 근무 환경에 적응해야 한다는 것입니다.

오토데스크는 이러한 고객을 보다 효과적으로 지원하기 위해 자사의 대표 클라우드 협업 제품 일부에 한해 특별 액세스 확장 프로그램을 발표했습니다. 이 프로그램의 취지는 고객을 유료 사용자로 전환시키기 위한 것이 아니다는 점을 명확히 하고 싶습니다. 오토데스크의 목적은 본 프로그램을 신속하게 실행해, 고객이 어려운 작업 환경에서 향상된 유연성을 갖출 수 있도록 지원하는 것입니다. 운영 방식은 다음과 같습니다.

  • 3월 24일부터 선별된 오토데스크 제품 및 서비스가 무상으로 제공됩니다.
  • 선별된 제품 및 서비스로는 상업적 용도의 BIM 360 Docs, BIM 360 Design, Fusion 360, Fusion Team, AutoCAD 웹 및 모바일, Shotgun이 해당됩니다.
  • 고객은 오토데스크 홈페이지 내 액세스 확장 프로그램에서 오토데스크 제품 평가판 사용 시 필요한 일반적 등록 절차에 따라 이 프로그램을 활용할 수 있습니다. 이 방법이 어떤 면에서는 불완전할 수 있지만, 오토데스크의 목적은 앞서 언급한 바와 같이 고객이 최대한 빨리 이 프로그램에 액세스할 수 있도록 하는 것입니다. Autodesk.com에서 기존 제품의 평가판을 활용하는 것이 가장 효과적인 방법입니다.
  • 고객은 2020년 6월 30일까지 확장된 액세스 프로그램을 이용할 수 있습니다. 그러나 오토데스크는 고객의 요구에 따라 이 프로그램의 잠재적 확대를 지속적으로 판단할 예정입니다.
  • 코로나19 오토데스크 리소스 센터를 방문하시기 바랍니다. 오토데스크 소프트웨어를 최대한 활용하는 방법과 생산적인 원격 작업 환경을 설정하는 방법을 비롯하여 최신 리소스 및 정보를 얻을 수 있는 최적의 장소입니다. 앞으로 액세스 확장 프로그램 관련 리소스 센터에서 자세한 내용을 공유할 예정입니다.

액세스 확장 프로그램을 통해 직원들의 생산성과 작업 연속성을 유지하여 고객이 직면하고 있는 코로나19 문제에 보다 잘 적응할 수 있기를 희망합니다. ’정상적인 비즈니스’는 당장은 불가능해 보이지만, 오토데스크는 고객의 비즈니스가 어려운 시기에 잘 대처해 나갈 수 있도록 지속적인 지원을 아끼지 않겠습니다.

오토데스크와의 비즈니스를 보다 수월하게

오토데스크는 고객이 자사와의 비즈니스를 보다 수월하게 할 수 있는 방안을 마련했습니다.

  • 오토데스크는 이 비상 상황으로 인해 많은 곳에서 자금 운용에 어려움을 겪고 있는 것을 인지하고 있습니다. 고객이 자금 운용을 보다 여유롭게 할 수 있도록 지금부터 2020년 8월 7일까지 오토데스크에 직접 주문한 건에 대해 모든 고객과 파트너를 대상으로 계약 결제 기간을 60일로 연장합니다.
  • 복수 사용자용 신규 서브스크립션을 구매할 수 있는 기간을 2020년 8월 7일로 연장하고, 지원 중단 시기 또한 2021년 8월 7일로 늦추기로 결정했습니다. 2020년 5월 7일부터 네임드 유저 서브스크립션으로의 전환을 예고한 바 있지만, 일상적인 업무조차 쉽지 않은 이 시기에 새로운 변화를 추진하지 않으려고 합니다. 이 변동사항과 관련 자세한 사항은 여기를 방문해주시기 바랍니다.
  • 또 오프라인 행사를 온라인 행사로 전환하거나 연기할 예정입니다.

임직원

출장, 재택 근무 임직원 관련 방침

  • 모든 출장은 별도 공지가 있기 전까지 업무상 중대한 것으로만 제한됩니다.
  • 오토데스크는 재택 근무하는 직원에게 연결성 및 생산성을 유지하는 데 필요한 툴과 기술을 보유하고 있습니다. 실시간으로 사용량 및 용량을 모니터링하고 필요에 따라 조정할 준비가 됐습니다.
  • 사무실에서 근무하는 직원에게는 업무 공간을 지속 소독하고 있습니다. 또 사회적 거리를 넓히기 위해 회의 규모와 방문자 수를 제한하고 있습니다.
  • 자사는 정부의 지침을 준수하고 있으며, 필요 시 사무실을 폐쇄하고 있습니다.

우리 모두가 이 위기를 이겨내고, 노력을 통해 더 나은 기회를 실현하는 것에 함께 힘을 모읍시다.

오토데스크는 상황을 지속 예의주시하면서 필요 시 업데이트된 내용을 공유하겠습니다.

 

앤드류 아나그노스트 (Andrew Anagnost) 오토데스크 CEO 드림

 

 

 

 

 

이지수

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We use Facebook to deploy digital advertising on sites supported by Facebook. Ads are based on both Facebook data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Facebook has collected from you. We use the data that we provide to Facebook to better customize your digital advertising experience and present you with more relevant ads. Facebook Privacy Policy
LinkedIn
We use LinkedIn to deploy digital advertising on sites supported by LinkedIn. Ads are based on both LinkedIn data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that LinkedIn has collected from you. We use the data that we provide to LinkedIn to better customize your digital advertising experience and present you with more relevant ads. LinkedIn Privacy Policy
Yahoo! Japan
We use Yahoo! Japan to deploy digital advertising on sites supported by Yahoo! Japan. Ads are based on both Yahoo! Japan data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Yahoo! Japan has collected from you. We use the data that we provide to Yahoo! Japan to better customize your digital advertising experience and present you with more relevant ads. Yahoo! Japan Privacy Policy
Naver
We use Naver to deploy digital advertising on sites supported by Naver. Ads are based on both Naver data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Naver has collected from you. We use the data that we provide to Naver to better customize your digital advertising experience and present you with more relevant ads. Naver Privacy Policy
Quantcast
We use Quantcast to deploy digital advertising on sites supported by Quantcast. Ads are based on both Quantcast data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Quantcast has collected from you. We use the data that we provide to Quantcast to better customize your digital advertising experience and present you with more relevant ads. Quantcast Privacy Policy
Call Tracking
We use Call Tracking to provide customized phone numbers for our campaigns. This gives you faster access to our agents and helps us more accurately evaluate our performance. We may collect data about your behavior on our sites based on the phone number provided. Call Tracking Privacy Policy
Wunderkind
We use Wunderkind to deploy digital advertising on sites supported by Wunderkind. Ads are based on both Wunderkind data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Wunderkind has collected from you. We use the data that we provide to Wunderkind to better customize your digital advertising experience and present you with more relevant ads. Wunderkind Privacy Policy
ADC Media
We use ADC Media to deploy digital advertising on sites supported by ADC Media. Ads are based on both ADC Media data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that ADC Media has collected from you. We use the data that we provide to ADC Media to better customize your digital advertising experience and present you with more relevant ads. ADC Media Privacy Policy
AgrantSEM
We use AgrantSEM to deploy digital advertising on sites supported by AgrantSEM. Ads are based on both AgrantSEM data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AgrantSEM has collected from you. We use the data that we provide to AgrantSEM to better customize your digital advertising experience and present you with more relevant ads. AgrantSEM Privacy Policy
Bidtellect
We use Bidtellect to deploy digital advertising on sites supported by Bidtellect. Ads are based on both Bidtellect data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bidtellect has collected from you. We use the data that we provide to Bidtellect to better customize your digital advertising experience and present you with more relevant ads. Bidtellect Privacy Policy
Bing
We use Bing to deploy digital advertising on sites supported by Bing. Ads are based on both Bing data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bing has collected from you. We use the data that we provide to Bing to better customize your digital advertising experience and present you with more relevant ads. Bing Privacy Policy
G2Crowd
We use G2Crowd to deploy digital advertising on sites supported by G2Crowd. Ads are based on both G2Crowd data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that G2Crowd has collected from you. We use the data that we provide to G2Crowd to better customize your digital advertising experience and present you with more relevant ads. G2Crowd Privacy Policy
NMPI Display
We use NMPI Display to deploy digital advertising on sites supported by NMPI Display. Ads are based on both NMPI Display data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that NMPI Display has collected from you. We use the data that we provide to NMPI Display to better customize your digital advertising experience and present you with more relevant ads. NMPI Display Privacy Policy
VK
We use VK to deploy digital advertising on sites supported by VK. Ads are based on both VK data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that VK has collected from you. We use the data that we provide to VK to better customize your digital advertising experience and present you with more relevant ads. VK Privacy Policy
Adobe Target
We use Adobe Target to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Adobe Target Privacy Policy
Google Analytics (Advertising)
We use Google Analytics (Advertising) to deploy digital advertising on sites supported by Google Analytics (Advertising). Ads are based on both Google Analytics (Advertising) data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Google Analytics (Advertising) has collected from you. We use the data that we provide to Google Analytics (Advertising) to better customize your digital advertising experience and present you with more relevant ads. Google Analytics (Advertising) Privacy Policy
Trendkite
We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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