{"id":1458,"date":"2018-11-09T15:16:35","date_gmt":"2018-11-09T15:16:35","guid":{"rendered":"https:\/\/blogs.autodesk.com\/bim360-release-notes\/?p=1458"},"modified":"2018-11-09T17:00:42","modified_gmt":"2018-11-09T17:00:42","slug":"bim-360-issue-management-update-november-9-2018","status":"publish","type":"post","link":"https:\/\/blogs.autodesk.com\/bim360-release-notes\/2018\/11\/09\/bim-360-issue-management-update-november-9-2018\/","title":{"rendered":"BIM 360 Issue Management Update &#8211; November 9, 2018"},"content":{"rendered":"<h2>Introducing Unified Issue Management for Next Generation BIM 360<\/h2>\n<p>We are pleased to announce a major update for the next generation BIM 360 platform:\u00a0 unified and improved BIM 360 Issue Management.\u00a0 Available now for all of your BIM 360 projects, Unified Issue Management enables you to manage your design, work tracking, quality, and safety issues in a centralized project list with consistent capabilities, controls, and user experience, regardless of which BIM 360 module you are using.\u00a0 This transition to unified issues will enhance and change the issue creation and management workflows in next generation BIM 360.\u00a0\u00a0What&#8217;s new:<\/p>\n<ul>\n<li>Users will see a single list of issues<\/li>\n<li>Separate Project Admin settings for all Issues<\/li>\n<li>Issue types, custom types, custom attributes, and locations (LBS) support for all issues<\/li>\n<\/ul>\n<p><strong>For BIM 360 Document Management users<\/strong>, there are many new capabilities and benefits associated with this transition, including:<\/p>\n<ul>\n<li>Custom issue <a href=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/2018\/10\/16\/bim-360-field-management-update-october-16-2018\/\">attributes<\/a><\/li>\n<li>Configurable Issue types<\/li>\n<li>Issue &#8211; level reporting<\/li>\n<li>@Mentions with notifications<\/li>\n<li>Integration with Locations<\/li>\n<\/ul>\n<p><strong>For BIM 360 Field Management users<\/strong>, the Unified Issues Management will be very familiar, but now you&#8217;ll have the ability to select a status set as part of your custom issue type definition.<\/p>\n<p><strong>For BIM 360 Project Administrators<\/strong>, there is a new page where you can control all of the settings for Issues, including:<\/p>\n<ul>\n<li>Permissions (see below for important changes in permission settings)<\/li>\n<li>Issue Types<\/li>\n<li>Custom Attributes<\/li>\n<\/ul>\n<h3>Unified Issues:\u00a0 Changes for all project members<\/h3>\n<p>Today, there are two different experiences when creating and managing Issues in BIM 360 Document Management and BIM 360 Field Management.<\/p>\n<p>Here are the separate &#8220;Issues&#8221; List views in Document Management and Field Management that we had prior to this update:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1461 size-large\" src=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Docs-Issues-1024x516.jpg\" alt=\"\" width=\"640\" height=\"323\" srcset=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Docs-Issues-1024x516.jpg 1024w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Docs-Issues-300x151.jpg 300w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Docs-Issues-768x387.jpg 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1459 aligncenter\" src=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Field-Issues-1024x481.jpg\" alt=\"\" width=\"640\" height=\"301\" srcset=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Field-Issues-1024x481.jpg 1024w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Field-Issues-300x141.jpg 300w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Field-Issues-768x361.jpg 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>And here is what it looked like when creating issues in Document Management vs. Field Management<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1462 aligncenter\" src=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Unified-Issues-Before-1024x512.jpg\" alt=\"\" width=\"640\" height=\"320\" srcset=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Unified-Issues-Before-1024x512.jpg 1024w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Unified-Issues-Before-300x150.jpg 300w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Unified-Issues-Before-768x384.jpg 768w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Unified-Issues-Before.jpg 1559w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1463 aligncenter\" src=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Unified-Issues-before-mobile-1024x717.jpg\" alt=\"\" width=\"640\" height=\"448\" srcset=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Unified-Issues-before-mobile-1024x717.jpg 1024w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Unified-Issues-before-mobile-300x210.jpg 300w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Unified-Issues-before-mobile-768x538.jpg 768w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Unified-Issues-before-mobile.jpg 1037w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>Here is the new Unified Issue List in Document Management (similar view in Field Management):<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1460 aligncenter\" src=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/201811A_Docs-Issues-1024x519.jpg\" alt=\"\" width=\"640\" height=\"324\" srcset=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/201811A_Docs-Issues-1024x519.jpg 1024w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/201811A_Docs-Issues-300x152.jpg 300w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/201811A_Docs-Issues-768x389.jpg 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>Document Management users will also notice new options when creating Issues, including Issue Type, Sub-type, Location, and Root Cause (custom attributes also available if configured in Project Admin)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1464 aligncenter\" src=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Create-Issue-1024x840.jpg\" alt=\"\" width=\"640\" height=\"525\" srcset=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Create-Issue-1024x840.jpg 1024w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Create-Issue-300x246.jpg 300w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Create-Issue-768x630.jpg 768w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Create-Issue.jpg 1028w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<h3>Unified Issues:\u00a0 Changes for Existing Projects:<br \/>\n(Document Management and Field Management)<\/h3>\n<p>Issue Type: The default for all new issues is \u201c<strong>Design<\/strong>\u201d<\/p>\n<ul>\n<li>Docs issues created before this update will be assigned the \u201cDesign\u201d type automatically<\/li>\n<li>Field Management users will need to select their appropriate issue type for the first new issue. That setting will be remembered for subsequent issues.<\/li>\n<\/ul>\n<p>BIM 360 iOS and Android Apps<\/p>\n<ul>\n<li>Users will see a message telling them to update the app to the latest version<\/li>\n<\/ul>\n<p>BIM 360 <strong><span style=\"text-decoration: underline\">Docs<\/span> <\/strong>iOS App<\/p>\n<ul>\n<li>Previously created issues are still visible in the issue list<\/li>\n<li>New issues created in the Docs app will automatically be set to \u201cDesign\u201d type<\/li>\n<li>All users will be able to create new issues unless the Admin changes the Issues settings<\/li>\n<li>Not supported: Custom Attributes<\/li>\n<\/ul>\n<h3>Unified Issues:\u00a0 Changes to Administration<\/h3>\n<p>Prior to this release, Issue permission management was limited to the Field Management admin experience (and there was no Issues admin for Document Management):<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1466 aligncenter\" src=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_Issue-Admin-Old-1024x653.jpg\" alt=\"\" width=\"640\" height=\"408\" srcset=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_Issue-Admin-Old-1024x653.jpg 1024w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_Issue-Admin-Old-300x191.jpg 300w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_Issue-Admin-Old-768x490.jpg 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Now, Issues Administration has moved up to the Project level, and applies to all issues across all BIM 360 next-gen feature modules.\u00a0 Issue permissions can be assigned to Users, Roles, or Companies on the project:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1467 aligncenter\" src=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Issues-Admin-New-1024x655.jpg\" alt=\"\" width=\"640\" height=\"409\" srcset=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Issues-Admin-New-1024x655.jpg 1024w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Issues-Admin-New-300x192.jpg 300w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Issues-Admin-New-768x491.jpg 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1471 aligncenter\" src=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Permission-Details-1024x697.jpg\" alt=\"\" width=\"640\" height=\"436\" srcset=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Permission-Details-1024x697.jpg 1024w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Permission-Details-300x204.jpg 300w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Permission-Details-768x523.jpg 768w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Permission-Details.jpg 1912w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>Issue Permissions &#8211; Details<\/h3>\n<p>For <strong>new projects<\/strong>, all project admins will receive &#8220;Full Control&#8221; over issues.\u00a0 There are also pre-configured role-based permissions for roles typically associated with a project.\u00a0 Admins will be able to modify these permissions and users, companies, and roles as needed.<\/p>\n<p>For <strong>existing projects,<\/strong> we are providing a transition from the existing Issue permissions in Docs to the new unified Issue permissions. As a result, issue permissions for Document Management users will not change immediately with this release. Document Management Project Admins can continue using permissions for Issues just as they have up to this point.\u00a0 \u00a0For a limited transition period, you can use &#8220;<b>Compatible Permission&#8221; <\/b>settings.\u00a0 Field Management Admins will likely want to switch to &#8220;<strong>New Permission<\/strong>&#8221; settings (see below for instructions).<\/p>\n<p><strong>Compatible Permission Settings<\/strong><\/p>\n<ul>\n<li><strong>THIS IS THE DEFAULT SETTING FOR ALL EXISTING PROJECTS:\u00a0<\/strong> Admins will have the ability to switch to New Permissions<\/li>\n<li><strong>THIS IS TEMPORARY:\u00a0<\/strong> We are giving customers time to take advantage of our new, more specific, permission settings. We plan to expire compatible permissions in the future, and will give customers at least 30 days warning before the deadline.<\/li>\n<\/ul>\n<p><strong>Compatible Permission Rules<\/strong><\/p>\n<ul>\n<li>All project members can create new issues<\/li>\n<li>Project members can view issues they create or are assigned to.<\/li>\n<li>All project members can view any issue linked to documents they can access, as well as to any issue that is not linked to a document<\/li>\n<li>These permissions can be expanded using the <strong>VIEW<\/strong> or <strong>FULL CONTROL<\/strong> issues settings<\/li>\n<\/ul>\n<p><strong>New Permission Settings<\/strong><\/p>\n<ul>\n<li>Admins can start using these settings immediately<\/li>\n<li>These settings are set for each project, independently<\/li>\n<li>Once you switch to New Permission Settings, <strong>you cannot switch back<\/strong><\/li>\n<\/ul>\n<p><strong>New Permission Rules<\/strong><\/p>\n<ul>\n<li>Only members, companies, and roles with <strong>CREATE<\/strong> permission can create new issues.<\/li>\n<li>Project members can view issues they create or are assigned to.<\/li>\n<li>Project members with <strong>VIEW<\/strong> or<strong> FULL CONTROL<\/strong> permission can view all issues<\/li>\n<li>Project members with access to a document <strong>WILL NOT<\/strong> automatically view issues linked to that document. They must have permissions as described above to view these issues.<\/li>\n<\/ul>\n<p style=\"padding-left: 30px\">To switch to the New Permission Settings, select &#8220;<strong>Details<\/strong>&#8221; in the banner at the top of the page to view a summary of your permission settings choices.\u00a0 Click the &#8220;Switch to New Permission Settings&#8221; button and the confirm your selection.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1470 aligncenter\" src=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Permissions-3-1024x657.jpg\" alt=\"\" width=\"640\" height=\"411\" srcset=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Permissions-3-1024x657.jpg 1024w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Permissions-3-300x192.jpg 300w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Permissions-3-768x493.jpg 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1468 aligncenter\" src=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Compatible-Permissions-1-1024x653.jpg\" alt=\"\" width=\"640\" height=\"408\" srcset=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Compatible-Permissions-1-1024x653.jpg 1024w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Compatible-Permissions-1-300x191.jpg 300w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Compatible-Permissions-1-768x490.jpg 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1469 aligncenter\" src=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Compatible-Permissions-2-1024x657.jpg\" alt=\"\" width=\"640\" height=\"411\" srcset=\"https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Compatible-Permissions-2-1024x657.jpg 1024w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Compatible-Permissions-2-300x192.jpg 300w, https:\/\/blogs.autodesk.com\/bim360-release-notes\/wp-content\/uploads\/sites\/127\/2018\/11\/2018_11A_Compatible-Permissions-2-768x493.jpg 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>The new unified issue management capabilities for next-gen BIM 360 will enable you to manage your design, work tracking, quality, and safety issues in a centralized project list.\u00a0 We look forward to hearing your feedback!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introducing Unified Issue Management for Next Generation BIM 360<\/p>\n<p>We are pleased to announce a major update for the next generation BIM 360 platform:\u00a0 unified and improved BIM 360 Issue Management.\u00a0 Available now for all of your BIM 360 projects, Unified Issue Management enables you to manage your design, work tracking,<\/p>\n","protected":false},"author":11568,"featured_media":1474,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[18],"tags":[16,32,19,3,34],"class_list":["post-1458","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-next-gen-bim360","tag-bim-360-docs","tag-bim-360-field-management","tag-document-management","tag-issue-management","tag-mobile"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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