{"id":1708,"date":"2026-01-13T15:46:23","date_gmt":"2026-01-13T15:46:23","guid":{"rendered":"https:\/\/blogs.autodesk.com\/forma\/?p=1708"},"modified":"2026-04-03T14:22:48","modified_gmt":"2026-04-03T14:22:48","slug":"inside-forma-building-design-how-architects-feedback-shapes-better-products","status":"publish","type":"post","link":"https:\/\/blogs.autodesk.com\/forma\/2026\/01\/13\/inside-forma-building-design-how-architects-feedback-shapes-better-products\/","title":{"rendered":"Inside Forma Building Design:\u00a0How architects&#8217; feedback shapes better products"},"content":{"rendered":"<div class=\"wp-block-post-author-biography\">Arne Bjelland is an architect and Principal Product Manager at Forma Building Design<\/div>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"473\" src=\"https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_user-testing-1024x473.jpg\" alt=\"\" class=\"wp-image-1710\" srcset=\"https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_user-testing-1024x473.jpg 1024w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_user-testing-300x139.jpg 300w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_user-testing-768x355.jpg 768w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_user-testing-1536x710.jpg 1536w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_user-testing.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">The Building Design team goes on location in Copenhagen to gather insights from architects.<\/figcaption><\/figure>\n\n\n\n<p>As Principal Product Manager for&nbsp;Autodesk <a href=\"https:\/\/blogs.autodesk.com\/forma\/2025\/09\/16\/introducing-forma-building-design\/\" target=\"_blank\" rel=\"noreferrer noopener\">Forma&nbsp;Building Design<\/a>,&nbsp;which will soon be launched, a big part of my work involves testing what we build with the people who will rely on it every day.&nbsp;Getting&nbsp;user&nbsp;feedback gives us clear input on the direction we should&nbsp;take&nbsp;in the development of the product.&nbsp;The whole&nbsp;team is&nbsp;involved,&nbsp;from&nbsp;the software engineers&nbsp;to UX designers,&nbsp;so&nbsp;they can&nbsp;engage with users directly and really see how they react. This is such a valuable learning process for everyone.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" controls src=\"https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Building-Design-in-30-seconds.mp4\"><\/video><figcaption class=\"wp-element-caption\">Easy and intuitive to use, Forma Building Design helps architects quickly model detailed buildings and test design alternatives in the schematic design phase. <\/figcaption><\/figure>\n\n\n\n<p>For the development of Building Design, we&#8217;re collaborating closely with architects working in the schematic design phase. They&#8217;re often looking for easier tools to quickly model detailed buildings and play with more design options. As an architect myself, I can definitely relate!<\/p>\n\n\n\n<p>We invite architects into&nbsp;the&nbsp;development&nbsp;process&nbsp;from the&nbsp;very beginning&nbsp;continuing&nbsp;as&nbsp;the product takes&nbsp;shape&nbsp;until launch&nbsp;and after launch. The&nbsp;collaboration starts long before&nbsp;a single&nbsp;feature&nbsp;is even mapped out. In the earliest stages,&nbsp;it\u2019s&nbsp;about listening and having open conversations that help us understand the&nbsp;challenges&nbsp;about&nbsp;what gets in the way&nbsp;of their work.&nbsp;Instead of pitching features, we ask open questions:&nbsp;What\u2019s&nbsp;hardest about this workflow today?&nbsp;Where&nbsp;do existing tools&nbsp;cause bottlenecks? What does \u201csuccess\u201d look like in a real project context?&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"465\" src=\"https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_whiteboard-sketch-1-1024x465.jpg\" alt=\"\" class=\"wp-image-1712\" srcset=\"https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_whiteboard-sketch-1-1024x465.jpg 1024w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_whiteboard-sketch-1-300x136.jpg 300w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_whiteboard-sketch-1-768x349.jpg 768w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_whiteboard-sketch-1-1536x698.jpg 1536w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_whiteboard-sketch-1.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">We often begin product development&nbsp;at&nbsp;the whiteboard. This sketch&nbsp;emerged&nbsp;during a discussion of different strategies for designing effectively from both \u201cinside-out\u201d and \u201coutside-in\u201d perspectives.<\/figcaption><\/figure>\n\n\n\n<p>When testing&nbsp;early prototypes and more mature features&nbsp;later,&nbsp;we ask them to complete&nbsp;specific tasks&nbsp;based on what we want to test.&nbsp;For example,&nbsp;does the workflow make sense when&nbsp;you&nbsp;start&nbsp;designing&nbsp;the facade&nbsp;in parallel with the interior layout (inside-out vs outside-in)&nbsp;or&nbsp;create&nbsp;apartment layouts&nbsp;to meet unit mix requirements.&nbsp;In a later stage of testing,&nbsp;we\u2019ll&nbsp;set a&nbsp;fun&nbsp;design competition&nbsp;that combines&nbsp;a series of tasks&nbsp;resembling&nbsp;their design workflows&nbsp;\u2013&nbsp;more on that in another blog post.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"473\" src=\"https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_whiteboard-sketch-2-1024x473.jpg\" alt=\"\" class=\"wp-image-1714\" srcset=\"https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_whiteboard-sketch-2-1024x473.jpg 1024w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_whiteboard-sketch-2-300x139.jpg 300w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_whiteboard-sketch-2-768x355.jpg 768w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_whiteboard-sketch-2-1536x710.jpg 1536w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_whiteboard-sketch-2.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>During testing,&nbsp;it\u2019s&nbsp;important to communicate&nbsp;to users&nbsp;that there are never any wrong answers!&nbsp;In many cases, learning what&nbsp;<em>does not<\/em>&nbsp;resonate with&nbsp;them&nbsp;is even more valuable for us than hearing feedback&nbsp;about something that partially works.&nbsp;&nbsp;<br>&nbsp;<br>What\u2019s interesting&nbsp;is&nbsp;that&nbsp;people&nbsp;don\u2019t&nbsp;have to be vocal&nbsp;to give feedback. Visual clues in&nbsp;their expression and body language&nbsp;are just as important. When someone&nbsp;lights up&nbsp;immediately, this&nbsp;tells us&nbsp;that they understood the feature.&nbsp;Confusion,&nbsp;hesitation, a  neutral expression points us to&nbsp;areas for&nbsp;improvement \u2013 as&nbsp;mentioned,&nbsp;often&nbsp;negative or neutral&nbsp;signals&nbsp;tell us more than&nbsp;ambiguous positive reactions. This honest&nbsp;feedback&nbsp;gives&nbsp;us&nbsp;an even deeper understanding&nbsp;of&nbsp;our users&#8217; needs and&nbsp;a clearer&nbsp;direction we need to take&nbsp;to make the product even better for them.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"487\" src=\"https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_team-1024x487.jpg\" alt=\"\" class=\"wp-image-1713\" srcset=\"https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_team-1024x487.jpg 1024w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_team-300x143.jpg 300w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_team-768x366.jpg 768w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_team-1536x731.jpg 1536w, https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_team.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">The entire Building Design development team from software engineers to UX designers are involved in the user feedback process. <\/figcaption><\/figure>\n\n\n\n<p>During our feedback sessions,&nbsp;our users are&nbsp;always&nbsp;excited&nbsp;when they see that their&nbsp;previous&nbsp;feedback has&nbsp;been&nbsp;considered&nbsp;and&nbsp;it\u2019s&nbsp;made a visible impact&nbsp;in the product development.&nbsp;That\u2019s&nbsp;why&nbsp;it\u2019s&nbsp;so important to complete&nbsp;feedback loops like this.&nbsp;It&#8217;s&nbsp;incredibly rewarding to see users give feedback with such enthusiasm\u2013we\u2019re&nbsp;so grateful for their time considering their&nbsp;busy schedules.&nbsp;&nbsp;<\/p>\n\n\n\n<p>It\u2019s&nbsp;these&nbsp;valuable&nbsp;partnerships&nbsp;that&nbsp;help us,&nbsp;as a team, create a product architects&nbsp;value&nbsp;and enjoy using every day. From the Forma Building Design team, I want to say&nbsp;a big&nbsp;thank you to our community for their invaluable&nbsp;help&nbsp;and we&nbsp;can\u2019t&nbsp;wait to see&nbsp;the projects you&nbsp;design&nbsp;with it!&nbsp;<br>&nbsp;<br>Are you curious to try Building Design early?&nbsp;Get access to the closed beta <a href=\"https:\/\/www.autodesk.com\/campaigns\/forma-building-design\">here<\/a>.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As Principal Product Manager for&nbsp;Autodesk Forma&nbsp;Building Design,&nbsp;which will soon be launched, a big part of my work involves testing what we build with the people who will rely on it every day.&nbsp;Getting&nbsp;user&nbsp;feedback gives us clear input on the direction we should&nbsp;take&nbsp;in the development of the product.&nbsp;The whole&nbsp;team is&nbsp;involved,&nbsp;from&nbsp;the software engineers&nbsp;to UX designers,&nbsp;so&nbsp;they can&nbsp;engage with users [&hellip;]<\/p>\n","protected":false},"author":74059,"featured_media":1710,"menu_order":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[6,1],"tags":[],"coauthors":[69],"class_list":["post-1708","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product","category-autodesk-forma","dhig-theme--light"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Behind the scenes of Autodesk Forma Building Design<\/title>\n<meta name=\"description\" content=\"Discover how the Building Design team collaborates with architects at every stage of development and why user feedback is key to success.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.autodesk.com\/forma\/2026\/01\/13\/inside-forma-building-design-how-architects-feedback-shapes-better-products\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Behind the scenes of Autodesk Forma Building Design\" \/>\n<meta property=\"og:description\" content=\"Discover how the Building Design team collaborates with architects at every stage of development and why user feedback is key to success.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogs.autodesk.com\/forma\/2026\/01\/13\/inside-forma-building-design-how-architects-feedback-shapes-better-products\/\" \/>\n<meta property=\"og:site_name\" content=\"Autodesk Forma\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-13T15:46:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-03T14:22:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blogs.autodesk.com\/forma\/wp-content\/uploads\/sites\/163\/Forma-Building-Design_user-testing.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"887\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Arne Bjelland\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Arne Bjelland\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blogs.autodesk.com\\\/forma\\\/2026\\\/01\\\/13\\\/inside-forma-building-design-how-architects-feedback-shapes-better-products\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogs.autodesk.com\\\/forma\\\/2026\\\/01\\\/13\\\/inside-forma-building-design-how-architects-feedback-shapes-better-products\\\/\"},\"author\":{\"name\":\"Arne Bjelland\",\"@id\":\"https:\\\/\\\/blogs.autodesk.com\\\/forma\\\/#\\\/schema\\\/person\\\/893121d80451b3bbf240cfec9f42649e\"},\"headline\":\"Inside Forma Building Design:\u00a0How architects&#8217; 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