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One of the most frequently asked questions we receive in the product group is system requirements for Vault Server and Client. This is sometimes a very good question, as we no longer distribute "War and Peace" style paper documents in gigantic boxes with the ingredients printed on them for your CAD department “trophy cabinet” you kind of need to install the software to get to the documentation that explains you actually can’t install the software?!
WikiHelp solves this – it’s online all the time and it spells out all the requirements in the “Vault Installation Guide” from operating systems, versions of SQL we support and hardware (memory, disk space) for Client, Server and Replication Server. We outline the minimum and recommended specifications here, but don’t forget too we have the IBM server sizing guide, you can access this from the same Wiki page “Deployment Planning and Installation Requirements”
The other problem people have is getting the "latest" information, we can’t update the documentation "in the box" when new operating systems, service packs or database systems are released. Well, the Wiki solves this as well, because its live, we can update this at any time to reflect the latest support. Let’s be clear though, if Microsoft release updated service packs, new operating systems or SQL database editions AFTER we release our software chances are we have NOT TESTED it, so it’s not going to be supported.
So what does it mean if your operating system is not listed in the software requirements under the Vault Installation Guide on the Wiki? It’s not supported. Easy huh!
What about integration information I hear you ask? We have that covered too, it’s in the “Use Vault Add-In” section and lists all the add-ins along with the product support for each integration. Further information about the Microsoft Office integrations are here on the “Install the Vault Client” page and to round it off we have all the finer support detail captured in the often unread “Readme Notes”, for all the products, for the last 2 years!
So there you have it, wonder no more, all the supported system information and requirements in the one spot, while you are up there read through some of the other installation planning tips or wait until next week when we cover some of the advanced documents available through the Wiki.
Photo: Daniel Wehner
